We do not accept any responsibility in any way for missed flights for whatever reason
i.e. traffic delays, accidents, breakdown or any other unforeseen circumstances.
We make every effort to deliver you to your destination on time.
We monitor all inbound flights. We aim to meet passengers 45 minutes after landing time, at the information desk.
Brothers Travel accepts no liability for loss or damage to luggage carried however caused. It is the responsibility of the customer to ensure that all baggage has been loaded on the vehicle.
Our drivers will be pleased to help.
We operate a strict NO SMOKING policy in all our vehicles.
We also operate a NO FOOD AND DRINK policy whilst travelling.
We provide a booking confirmation.
Please check carefully and advise us of any alterations as soon as possible.
If you have a serious delay on your return journey, please let us know.
If a customer wishes to complain about any part of our service they should put it in writing to our Head Office.
We aim to respond to complaints within 7 days.
All major credit cards accepted, with no charge. Phone bookings Only.
Unless pre-paid, payment should be made in full to the Outbound Driver.