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Brothers Travel Terms and Conditions

 
   

We do not accept any responsibility in any way for missed flights for whatever reason
i.e. traffic delays, accidents, breakdown or any other unforeseen circumstances.
We make every effort to deliver you to your destination on time.

Meeting
We monitor all inbound flights. We aim to meet passengers 45 minutes after landing time, at the information desk.

Baggage
Brothers Travel accepts no liability for loss or damage to luggage carried however caused. It is the responsibility of the customer to ensure that all baggage has been loaded on the vehicle.
Our drivers will be pleased to help.

Policy
We operate a strict NO SMOKING policy in all our vehicles.
We also operate a NO FOOD AND DRINK policy whilst travelling.

We provide a booking confirmation.

Please check carefully and advise us of any alterations as soon as possible.

If you have a serious delay on your return journey, please let us know.

Complaints
If a customer wishes to complain about any part of our service they should put it in writing to our Head Office.
We aim to respond to complaints within 7 days.

All major credit cards accepted, with no charge. Phone bookings Only.

Unless pre-paid, payment should be made in full to the Outbound Driver.

 


Head Office
53 Parsonage Barn Lane
Ringwood
BH24 1PT

TEL: 01425 470516 (24 Hours)
TEL: 01202 364262 (Office Hours Only)
FAX: 01425 477882 (24 Hours)